Call Them Anything But Soft
They encompass a set of skills that contribute to workplace success within a specific social context. In other words, they are skills that enable us to play nicely with others. And in today’s highly complex and interdependent workplaces, they are essential even in traditional “hard skills” jobs like finance, engineering, and software development.
I’m a Failure and I’m Damn Good at It!
"One of the best ways to do that is to create a culture of experimentation and fast failure, where work occurs in small batches and failures are less consequential. In a culture like this, learning is the primary goal. Questions transform from 'How do we not fail?' to 'What’s the next thing we can do to learn more about our product, our customers, our organization?'"